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non receipt of daily mails in the discussion forum

 
Post new topicReply to topic Thank Post    www.sefindia.org Forum Index -> SEFI Web Site Problems/ Login/Registration Issues
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k.gangadharan
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Joined: 01 Apr 2008
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PostPosted: Fri Jul 18, 2008 4:50 pm    Post subject: non receipt of daily mails in the discussion forum Reply with quote

attn:administration
Iwas getting all mals in the discussion forum on adaily basis; but since two weeks it is discontinued. please see that I receive all mails in the discussion forum on adaily basis
assekg
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admin
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Joined: 21 Feb 2008
Posts: 537
Location: Phoenix Webtech Pvt. Ltd. Mumbai [

PostPosted: Fri Jul 18, 2008 5:24 pm    Post subject: Best Practices and Self Diagnosis Reply with quote

Hi

New SEFI portal is fully self serviced so you should check your account settings, subscriber and digest preferences after logging in and make sure you have subscribed to right forums/list combination there on.

2ndly You should also check that your your account is NOT full or inactive for any reason.

Following Links have useful information about email issues.

GET SEFI Emails in Inbox
Email Help

There are many ways to test your mailbox health.
Visit www.mxtoolbox.com

Recently we have observed that some free email providers have put limitations on email receipts in mass amounts, eg hotmail , yahoo india etc are rejecting SEFI emails which the server send at fast speed. Though RFC recommend they should permit upto 200 mails per transmissions while hotmail have recently reduced it because of their spam policies.

For resolving such issues you should contact your email providers if free email, to white list sefi email addresses such as forum@sefindia.org.


Also you should contact technical support sefindia_techsupport@registrar.org.in for specific issues if you can not resolve the issue by available channels on Site for example Live Chat.

Please note that making POST on mailing list for technical issues is not best place to resolve technical issues. Please avoid the same and use proper channels for this purpose to get quick assistance.

You must contact Live Support provided or contact us forms for any technical issues.


Thanks Regards
Admin
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admin
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Joined: 21 Feb 2008
Posts: 537
Location: Phoenix Webtech Pvt. Ltd. Mumbai [

PostPosted: Fri Jul 18, 2008 5:41 pm    Post subject: Reply with quote

Your Hotmail Provider is putting limitations on Email Acceptance from SEFI.

Our logs show transmission errors to hotmail with "Too Many Recipients" error from their Server.

in Such a case since we have no control what so ever on policies of any 3rd party mailing service so you may contact them asking to lift limitations on your account for SEFI mails.

Or please use another email provider for example Gmail or any better mail service.

At SEFI you best can subscribe for daily digests which are sent throughout the day and are not affected by limitations of free email services.

We  are sure other hotmail users might also be having issues, either approach hotmail or get any other email service or switch to digest till the time issue remains.

How to change your email id on SEFI

1. Login to SEFI

If you dont have password SEFI will mail you to your existing email id here
http://www.sefindia.org/?q=user/password

Then login

Goto MyAccount Area

Click on Edit on the page you see your details.

Change Email address and save/update.

You are done.

In case of difficulties reply to this thread.

With Best Regards



Admin
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akjhacpwd
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Joined: 26 Jan 2003
Posts: 147

PostPosted: Tue Jul 22, 2008 6:38 am    Post subject: Mail facility Reply with quote

Dear coordinator
I am getting mails of sefi, but when i reply , the same is not coming. Can u do something ? This is a recent probloem.

Yours faithfully

A K JHA
Superintending Engineer,
Assam Central Circle-I , C.P.W.D.
09312836256(NCR), 09435557489 (NER)


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admin
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Joined: 21 Feb 2008
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Location: Phoenix Webtech Pvt. Ltd. Mumbai [

PostPosted: Tue Jul 22, 2008 8:15 am    Post subject: Problem with Yahoo India Reply with quote

Dear Mr Jha,

Such problems occur with Free Email providers. Yahoo India, servers having email id yahoo.co.in , have been rejecting SEFI mails considering them being transmitted in mass quantity.

It will be better to contact yahoo India support and ask them to permit your account to receive SEFI mails always and not consider  them spam due to their fast transmission speed. Its real opt in mailing list and that you want receive mails by your choice.

We don't have any control on free email providers and hence limited options.

You may try changing email id and get one like for example gmail or use any official id which is not from free email providers, hence such limits aren't there in most cases.

At times we had written to yahoo for this issue.

With Regards

Admin
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admin
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Location: Phoenix Webtech Pvt. Ltd. Mumbai [

PostPosted: Thu Jul 24, 2008 4:34 am    Post subject: Reply with quote

Dear Mr Jha,

Our records show you are already an active member of SEFI.

The new system how ever requires you to login using user/password to make a post from web based forum, other than that you can also email to general@sefindia.org to make a post without having to do anything.

http://sefindia.org/?q=user/password

Above link can be used to retrieve your password if you wanted to interact via Web. You can update the password and your profile when you receive an automatic email.

Read more here:
http://www.sefindia.org/forum/viewtopic.php?t=29
http://www.sefindia.org/forum/viewtopic.php?t=4006
http://www.sefindia.org/?q=node/34

Above links cover most issues you might have in getting mails from SEFI or using the new interface.

We had already responded to your post few days back regarding some issues.

To make a post you must email to general@sefindia.org and not to forum@sefindia.org

Or best would to use web based forum after login , go to general forum make new post or reply to existing discussions.

All forums are listed here.

http://www.sefindia.org/forum/index.php

Next time you have any issue please post to Appropriate forum above so our resolution will be available to new members as well.

Also please note that some free email providers like Yahoo India and Hotmail will occasionally block/defer sefi mails as each day we generate thousands of email messages to members. If that be a case please try Gmail or any ISP provided email account.

Hope this will resolve.

With Regards
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admin
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PostPosted: Sat Aug 02, 2008 5:35 pm    Post subject: Problem with Hotmail Users on Mailing List Reply with quote

Hi GANGADHARAN
Please see follow instructions on this thread.

http://www.sefindia.org/forum/viewtopic.php?t=4006

The solution at this stage is to change email to another provider. Hotmail has such limitations on the free servers. You may want Gmail. SEFI transmits thousands of mails each day and hence their servers put limitations at times treating them as spam. Did you tried any measures suggested in below thread? Please reply to public forum meant for this so other members are aware of such issues and solutions if any.

http://www.sefindia.org/forum/viewtopic.php?t=4006
http://www.sefindia.org/?q=node/34

Its an issue from HOTMAIL end we have no control with. We had already replied your issue and suggested remedies in the thread above. Please prefer to reply to above thread so that problem and solution is applicable to all members than mailing on person to person basis. Below is message log. You may contact Hotmail or have another provider.

bellow is Message Log

  SMTP<< 250-bay0-mc6-f18.bay0.hotmail.com (3.6.0.91) Hello [204.15.132.60]
        250-SIZE 29696000
        250-PIPELINING
        250-8bitmime
        250-BINARYMIME
        250-CHUNKING
        250-AUTH LOGIN
        250-AUTH=LOGIN
        250 OK
SMTP>> MAIL FROM:<forum@sefindia.org> SIZE=3425
SMTP>> RCPT TO:<assekg@hotmail.com>
SMTP>> DATA
SMTP<< 421 RP-001 The mail server IP connecting to Windows Live Hotmail server has exceeded the rate limit allowed. Reason for rate limitation is related to IP/domain reputation problems. If you are not an email/network admin please contact your E-mail/Internet Service Provider for help. Email/network admins, please visit http://postmaster.live.com for email delivery information and support
LOG: MAIN
SMTP error from remote mail server after MAIL FROM:<forum@sefindia.org> SIZE=3425: host mx2.hotmail.com [65.54.244.168]: 421 RP-001 The mail server IP connecting to Windows Live Hotmail server has exceeded the rate limit allowed. Reason for rate limitation is related to IP/domain reputation problems. If you are not an email/network admin please contact your E-mail/Internet Service Provider for help. Email/network admins, please visit http://postmaster.live.com for email delivery information and support
SMTP>> QUIT
Connecting to mx4.hotmail.com [65.54.244.104]:25 ... connected
SMTP<< 220 bay0-mc5-f22.bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.msn.com/Anti-spam/. Violations will result in use of equipment located in California and other states. Sat, 2 Aug 2008 06:30:10 -0700
SMTP>> EHLO server17.phoenixwebtech.in
SMTP<< 250-bay0-mc5-f22.bay0.hotmail.com (3.6.0.91)
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